Diploma/ Advanced Diploma in Hospitality and Tourism Management

Diploma in Hospitality and Tourism Management

Objectives

Hotel management course aims to provide students with a managerial orientation towards tourism and hospitality management and appreciation of the mechanism of hospitality and tourism industry, understanding of the management and organization involved in provision and consumption of the hospitality and tourism products and services. It is designed to prepare students for supervisory and management level responsibilities in the Hospitality and Tourism sector and equip with an integrated knowledge of management principles and the operations of the Tourism and Hospitality industry. Graduates of Diploma in Hospitality and Tourism Management Course can proceed to the Advanced Diploma in Hospitality and Tourism Management course.

 

Hotel Management Course Outline

There are 8 modules in total. The modules are:

Organizational Behaviour & Culture : Identify and explain the determinants of behaviour in organization

Principles of Accounting : Describe the role and function of external financial reports and identify their users

Principles of Management :
Identify and describe the principles and concepts of management and organization

Principles of Marketing : Apply the marketing concepts for future decision-making

Food and Beverage Service Operation : Covers the fundamentals of food and beverage service and management as it applies to restaurants and all other types of food service operations including institutions, hotels, quick service operations, and catering.

Front Office Operations Management: Systematic approach to front office procedures by detailing the flow of business through a hotel from the reservations process to check-out and account settlement.

Tourism Systems and the Environments: Learn about tourism studies, acquainted with the main players in Tourism, relationship, experience the interdependence between society and tourism.

Hotel Convention Sales and Services: All aspects of selling and servicing a convention at a hotel or other group meeting facility

 

Pre-requisites

Applicants must be at least 16 years or above AND fulfil the following requirements

Academic entry requirements: At least 10 years of formal education or equivalent or pass the placement test of SCI or one yearand above relevant working experience.

Language Proficiency: English Language with IELTS 5.5 & above; or at least C6 in GCE O Level English; or passed the language proficiency test of SCI or equivalent.

Course Duration

This course consists of 8 modules and an industrial attachment. All modules and industrial attachment will be completed within 12 months.

 

 Course Certification

Upon completion of the 8 modules and industrial attachment, those who fulfill the required attendance and pass all the assessments will be awarded a Diploma in Hospitality and Tourism Management certificate by SCI.

 

A sample of programme outline

DURATION LESSON
15 minutes Review of previous lesson and/or assignments Module content
1 hour New lesson
15 minutes Break
1 hour New lesson
30 minutes In-class assignment
Total: 3 hours

For further information, please click into the link:

FT Diploma in Hospitality and tourism management

Advanced Diploma in Hospitality and Tourism Management

Objectives

This course aims to provide students with an advanced managerial orientation towards tourism and hospitality management, understanding of the advanced management and organization involved in the provision and consumption of the hospitality and tourism products and services. It also helps the students to identify and understand the techniques and theory implied in the hospitality and tourism environment. Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry. Students will be equipped with an integrated knowledge of management principles and the operations of the Tourism and Hospitality industry.

 

Course Outline

There are 12 modules in total. The modules are:

Course outline

There are  12 modules in total. The modules are:

Organizational Behaviour & Culture : Identify and explain the determinants of behaviour in organization

Principles of Accounting : Describe the role and function of external financial reports and identify their users

Principles of Management :
Identify and describe the principles and concepts of management and organization

Principles of Marketing : Apply the marketing concepts for future decision-making

Food and Beverage Service Operation : Covers the fundamentals of food and beverage service and management as it applies to restaurants and all other types of food service operations including institutions, hotels, quick service operations, and catering.

Front Office Operations Management: Systematic approach to front office procedures by detailing the flow of business through a hotel from the reservations process to check-out and account settlement.

Tourism Systems and the Environments: Learn about tourism studies, acquainted with the main players in Tourism, relationship, experience the interdependence between society and tourism.

Hotel Convention Sales and Services: All aspects of selling and servicing a convention at a hotel or other group meeting facility

Human Resource and Cross Culture Management: Study of management in a cross-cultural context. It includes the study of the influence of societal culture on managers and management practice as well as the study of the cultural orientations of individual managers and organization members.

Housekeeping Management: Ensure the cleanliness and orderliness of hotel rooms and to ascertain that they are properly stocked with the supplies to which guests are entitled

Food and Beverage Management: Identify major factor affect restaurant, reason that restaurants fail, financial success of restaurant, skills necessary to mange  a restaurant

Research Method: To understand the use of statistics, one needs to know a little bit about experimental design or how a researcher conducts investigations. A little knowledge about methodology will provide us with a place to hang our statistics.

 

Pre-requisites

Age : 16 years old & above

Academic level: At least 10 years of formal education or equivalent or pass the placement test of SCI

Language Proficiency: English Language with IELTS 5.5 & above or GCE ‘O’ Level graded C6 or better or pass SCI language proficiency test or equivalent.

Diploma from SCI or other recognized local/overseas Institutions. (Students who have prior studies from other institutions are required to provide original certificates of completion.. The Academic Board may grant students exemptions from some modules.)

 

Course Duration

This course consists of 12 modules and an industrial attachment. All modules and industrial attachment will be completed within 15 months.

 

Course Certification

Upon completion of the 12 modules and an industrial attachment, those who fulfill the required attendance and pass all the assessments will be awarded an Advanced Diploma in Hospitality and Tourism Managementby SCI.

 

A sample of programme outline

DURATION LESSON
15 minutes Review of previous lesson and/or assignments Module content
1 hour New lesson
15 minutes Break
1 hour New lesson
30 minutes In-class assignment
Total: 3 hours

For further information, please click into the link:

FT Advanced Diploma in Hospitality and tourism management