ASSESSMENT RESULTS, MODERATION AND APPEALS PROCESS

Appeal Procedure for Results

Courses with External Partners

  • Upon release of results, students who are dissatisfied with the outcome may submit an Examination Appeal Form to the Academic Executive. This is to be done within 7 working days of the release of examination results.

 

  • The Academic Executive is to acknowledge the receipt of the Examination Appeal Form within 3 working days, and proceed to submit the appeal to the External Partner.

 

  • All decisions made by the External Partner are subject to their appeal processes, and approved decisions are final.

 

  • The Examination Board is to review and endorse the appeal results before the Academic Executive informs the students of the appeal outcome (to be done within 8 weeks of the date of the appeal).

 

  • Should there be changes required, the Academic Executive will make the necessary amendments to the results slip and submit to the Academic Supervisor for approval.

In-house Courses

  • Upon release of results, students who are dissatisfied with the outcome may submit an Examination Appeal Form to the Academic Executive. This is to be done within 7 working days of the release of examination results.

 

  • The Academic Executive is to acknowledge the receipt of the Examination Appeal Form within 3 working days, and proceed to submit the appeal to the Academic Supervisor.
  • The Academic Supervisor is to review the appeal request and decide if it is a valid appeal. If the request qualifies for an appeal, a different marker will be designated to re-mark the paper. Comments in relation to the re-mark must be stated in the Examination Appeal Form, which would be circulated to the Examination Board Chairman for his/her review and approval.
  • All decisions made by the Examination Board are final.
  • The Administration Executive will inform the student of the final decision within one month from the date of the appeal.

 

  • Should there be changes required, the Administration Executive will make the necessary amendments to the results slip based on the appeal result.