1 Student to fill up Course Withdrawal Request Form
1.1 In the event that a student would want to proceed with a Course Withdrawal, he / she is to fill up the Course Withdrawal Request Form and hand it to the Administration Executive for further processing. In addition, the student would also fill in and submit the Refund Request Form together with the Course Withdrawal Request Form in case of a refund.
1.2 Any supporting documentations that are required to process the Course Withdrawal Request must also be submitted along with the Course Withdrawal Request Form.
1.3 Reasons for the Course Withdrawal should also be documented in the Course Withdrawal Request Form.
2 Administration Executive to meet up with Student
2.1 Upon receipt of any Course Withdrawal Request Form (including supporting documents if any), Administration Executive is to meet up withthe student. This is to be done within 2 working days upon receipt of the Course Withdrawal Request Form (based on the date of application).
2.2 Administration Executive is to inform student on the following : –
- Their student’s pass will be cancelled upon withdrawal from the College
Only applicable for students under the age of 18 Years Old
Administration Executive is to seek the consent of the student’s parents or guardians prior to proceeding with the Course Withdrawal Request. Consent can be through email, tele conversation or letter. Consent must be documented in the Course Withdrawal Request Form.
2.3 The Administration Executive would then refer to the Student Contract and Refund Policy to establish if the student is eligible for any refunds. This should be documented in the Course Withdrawal Request Form. Calculation of Refund Amount would be indicated in the Refund Request Form. For more details on refunds, please refer to Operation Manual: Student Refund Procedures.
3 Student Interview Sessions with Administration Executive
3.1 An interview session with the Administration Executive will then be arranged to establish the reasons for the application of a course withdrawal. Administration Executive will seek possible solutions for student retention. Details for the interview session are to be documented in the Course Withdrawal Request Form.
4 Management Approval of Course Withdrawal
4.1 If the student wishes to proceed with the withdrawal, Administration Executive is to seek the approval of the Executive Principal/ Principal as part of Management Approval.
4.2 Such Approval should be documented in the Course Withdrawal Request Form.
5 Issuing Letter to Effect Course Withdrawal Request
5.1 A Letter to Effect Course Withdrawal Request will be given to the student.